At our fashion-forward boutique, we prioritize seamless delivery to ensure your carefully selected wardrobe essentials arrive with the same care they were chosen. Our team meticulously processes all orders within 1-2 business days, with a commitment to quality control and secure packaging tailored to protect delicate fabrics and intricate designs. Whether you're refreshing your casual wear or investing in statement pieces, our logistics partners guarantee reliable transit from warehouse to doorstep.
Processing typically concludes within 48 hours of order confirmation, excluding weekends and holidays. Transit durations vary based on destination proximity and carrier schedules. Domestic shipments generally reach customers within 5-7 business days, while international deliveries may require 10-15 business days. Seasonal peaks or unforeseen circumstances may occasionally extend these estimates, in which case proactive notifications will be sent via email.
We offer tiered shipping options designed for flexibility: Standard Shipping (10-15 Business Days) applies to orders totaling $0-$60 at a flat rate of $15. Orders exceeding $60 qualify for Free Shipping (10-15 Business Days) with no delivery charges. These thresholds apply automatically during checkout, allowing you to optimize savings when bundling multiple seasonal staples or wardrobe foundations.
Currently serving 30+ countries across North America, Europe, and select Asian territories, we continuously expand our global reach. Restrictions may apply to remote locations or regions with complex import regulations. During checkout, our system validates deliverable addresses in real-time. For inquiries about specific destinations not listed, please contact [email protected] prior to purchase.
Upon shipment dispatch, you'll receive a confirmation email containing your unique tracking number and carrier links. Monitor progress directly through our partners' portals or via the 'Order Status' page in your account dashboard. For consolidated shipments with multiple items, tracking updates may reflect partial fulfillment until all pieces are en route.
While 98% of deliveries arrive as projected, occasional delays from extreme weather or customs inspections may occur. If your package exceeds the estimated delivery window by 5+ business days, our support team will initiate a trace investigation with the carrier. For urgent cases, email [email protected] with your order number and "Delivery Assistance" in the subject line. Lost shipments confirmed by carriers qualify for reshipment or refund per your preference.
International customers are responsible for any applicable customs fees, VAT, or import taxes levied by their country's authorities. These charges are determined by local regulations and product valuation thresholds—unfortunately beyond our control. We recommend consulting your national postal service or tax agency for pre-purchase estimates. To prevent border delays, all shipments include commercially compliant invoices with accurate Harmonized System (HS) codes for apparel categories.
