Hey there! Ever had one of those moments where you just wanted to chat with a real person behind a brand? Well, you’ve found the right place. At Fashwavet, we’re not just another faceless online store—we’re a small team that genuinely cares about your experience. In fact, our founder still replies to every single email personally. Crazy, right? But that’s how much we value your voice.
Whether you’ve got a question about sizing, need help with an order, or just want to share your thoughts on our latest collection, we’re all ears. Here’s how you can reach us:
Remember that time we completely redesigned our packaging because 12 customers mentioned it was hard to open? Yeah, that happened. We might not be perfect, but we’re always listening. Got an idea to make Fashwavet better? Tell us. Found a typo on our site? Tell us. Want to share how our hoodie got you through a tough week? Especially tell us.
P.S. If you’re wondering about our name—it’s a mashup of “fashion” and “wave.” We like to think we’re riding the wave of what’s next. But honestly? We just liked how it sounded.
Quick tip: If you’re emailing about an order, include your order number upfront. It helps us solve things faster—and who doesn’t love fast solutions?
